Our Privacy Policy

The Scotts Company takes your privacy seriously and is committed to safeguarding your privacy online. Because we do gather certain types of information from visitors to our sites, we have developed a privacy statement to help you understand the terms and conditions surrounding the collection and use of that information.

This statement discloses

  • the types of information we gather
  • how it is used, and
  • how you can gain access to and edit any data that we've collected
    about you at any time

Guiding Principles

The Scotts Company respects the privacy of individuals who visit our Website, send us email, or participate in feature/ services we offer online. Accordingly, our policy regarding online privacy has been developed using the following guiding principles:

  • Scotts maintains a strict "no-spam" policy. Subscribers to our e-mail services or any other feature/her feature/vice found on a Scotts Company website will not receive unsolicited e-mail messages for Scotts.
  • Scotts collects information online primarily to provide our visitors with a more relevant experience on our sites. When doing so, we will make every reasonable effort to avoid excessive or irrelevant collection of data.
  • Scotts will take reasonable physical, electronic and managerial measures to safeguard and secure any information you provide to us (e.g. data will be stored in protected databases on secured servers with restricted access).
  • Scotts will not share any information you've provided to use with anyone without your consent other than to provide the service you've requested. At the time you register for any such service, you will be notified of, and asked to consent to, the sharing of your information with any particular third party necessary to the provision of the requested service.

Information Collected

Non-Personally Identifiable Data : Any time you visit a Scotts Website, we may gather certain non-personally identifiable information regarding the means you use to access our site. This information may include the type and version of your browser, your service provider, your IP address, and any search engine you may have used to locate the site. We use this information to help diagnose problems with our server, administer the Website, and compile broad statistical data. In addition, The Scotts Company gathers certain navigational information about where you go on our Websites. This information enables us to determine which areas of the Website are most frequently visited and helps us tailor the sites to the needs and interests of our online visitors. In addition, this tracking data may be used to tailor information presented to you on our sites based on your previous use of the sites and your interests in particular topics.

Use of "Cookies": Scotts may use a browser feature known as a "cookie". Cookies are small files placed on your hard drive that assist Scotts in providing you with a customised browsing experience. Scotts uses cookies to provide you with the convenience of not having to re-enter information, such as user IDs and passwords, multiple times during your visits to the Scotts Websites. Cookies can also be utilised to help Scotts provide you with information targeted to your interests, based upon your prior browsing on Scotts Websites. The "help" section of the toolbar on most browsers will inform you on how to prevent your browser form accepting new cookies, how to have the browser notify you upon the receipt of a new cookie, or how to disable the use of cookies completely. As the Scotts Websites have been designed to take advantage of the use of cookies, should you configure your browser to decline their use, certain features of the Scotts Websites may not function correctly and you may be required to re-enter any user IDs and passwords more frequently.

Information Voluntarily Provided: Any information you provide to us (i.e. name, e-mail address, etc) when you enroll in one of our e-mail Reminder Services, request information, register on our site, enter one of our promotions, or use any of the other interactive portions of our Website, is securely maintained on our Web server and internal systems. This information may be used to provide you with information you've requested about our company, our products and our services, or to provide you with special notices. When we request information on our sites, some requests are marked as "Required"; this information is necessary to allow you to participate in the program or service you've requested. You may opt out of receiving future communications at any time (see opt out procedures below). This data may also be used to tailor your experience on our sites by providing content that is relevant to your interests and geographic region. Finally, we may create aggregated information from information you provide is (such as demographic data) for use in updating and maintaining our sites. This aggregated information will not be shared with others except as noted below and above (see the "Disclosure of personal Information" and "Use of Cookies")

Information Collected from Other Sources: To help us better understand and respond to your needs and interests, Scotts may in the future receive information about you from other sources. Scotts will ask any provider of such information to represent and warrant that the information has been gathered and maintained in accordance with the standards set forth in this privacy policy along with other personal information you've provided.

How We Communicate with You

Scotts may send authorised communications to you on the basis of the information you provide to us through e-mail or regular mail. We will not contact you by telephone, fax, or other means unless you have explicitly requested us to contact you in that manner. You may also opt out of e-mail and regular mail communications from us at any time (see "Opt out Procedures" below)

Disclosure of Personal Information

Scotts understands the importance of your privacy. We collect and maintain the personal information of our consumers for the use of The Scotts Company and its subsidiaries. We do not sell, rent or trade consumer information to third parties, other than as described below, and never without your consent.

Business Partners: The Scotts Company may partner with select retailers and other companies at various times to provide expanded services to our site visitors. As part of such relationship, Scotts may share with these companies the use of certain interactive Website functions (e.g., the e-mail Reminder Service). Information provided by site visitors through the use of such interactive functions may be available to both The Scotts Company and its partners.

Agents: Scotts may use other companies and individuals to perform certain functions on our behalf. Examples include administering e-mail services and running special promotions. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose. Subscribers or site visitors will never receive unsolicited email messages from agents working on our behalf.

Business Transfers: In the event that Scotts sells or transfers a particular portion of its business assets, consumer information may be one of the business assets transferred as part of the transaction. If substantially all of the assets of Scotts Company are required, consumer information may be transferred as part of the acquisition.

Compliance with Law/ Safety: Scotts may disclose specific personal information based on a good-faith belief that such disclosure is necessary to comply with or conform to the law that such disclosure is necessary to protect the users of our Websites, the sites themselves or the public.

With Consent: Other than as set forth in this Privacy policy, you will be notified when any personally identifiable information about you may be shared with third parties, and you will be given the opportunity to decline to share that information.

Policies for Children

Children under the age of 16 are welcome to use The Scotts Company Websites. However, we will ask that a registrant under the age of 16 obtain the approval of a parent or guardian before they become fully registered with one of our Websites.

External Links

The Scotts Company Websites contain external links to other sites. Scotts is not responsible for the privacy practices or the content of such websites. To help ensure the protection of your privacy, Scotts recommends that you review the privacy policy of any site you visit via a link form one of Scotts Websites.

Public Forums

The Scotts Company Websites may make chat rooms, forums, message boards and/ or news groups available to its users at various times. Please remember that, unless otherwise stated, any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information in these areas.

Opt-Out Procedures

You may always opt out of receiving future communications from The Scotts Company. Our sites allow users to opt out for receiving such communications at the point where personal information is requested, or through other means as identified.

Correcting, Updating and Removing Information

Scotts supports the individual's right to protect their privacy. Accordingly, personal information you provide us will be made available for your review. Additionally, you may update. Modify or remove this information at any time by doing any of the following:

  • Accessing and modifying your personal information through the Scotts personal information manager application/ tool.
  • Sending your updated information by e-mail to webservice@scottsaustralia.com.au
  • Visiting the following URL: www.scottsaustralia.com.au and using the "Contact Scotts" form
  • Calling us toll free at 1800 804 219

Notification of Changes

This privacy policy may be revised over time as new features are added to the Websites and as Internet privacy standards evolve. To ensure that you are fully informed about how your personal information is used, our privacy policy will always be available for review on our Websites. If we make any substantial changes in the way we use your personal information, we will notify you by posting a prominent announcement on our pages.

Contacting the Websites

If you have any questions concerning this privacy policy or the practices of these sites, you may contact us at:

e-mail: webservices@scottsaustralia.com.au

The Scotts Company
11 Columbia Way
Baulkham Hills
NSW 2153